{"id":2888,"date":"2017-01-25T05:13:09","date_gmt":"2017-01-25T04:13:09","guid":{"rendered":"https:\/\/www.totalcoaching.com\/blog\/?p=2888"},"modified":"2017-01-16T03:35:00","modified_gmt":"2017-01-16T02:35:00","slug":"improve-client-consistency","status":"publish","type":"post","link":"https:\/\/www.totalcoaching.com\/blog\/improve-client-consistency\/","title":{"rendered":"5 Steps to Dramatically Improve Client Consistency in the Gym"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":32,"featured_media":2925,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","tve_updated_post":"<div class=\"thrv_paste_content thrv_wrapper tve_empty_dropzone\"><p>If you want your clients to get results, and keep coming to you for training, you need to help them overcome the biggest challenge in fitness: consistency.<\/p><div style=\"width: 600px\" class=\"thrv_wrapper tve_image_caption img_style_lifted_style2\">\n<span class=\"tve_image_frame\">\n<img class=\"tve_image\" alt=\"Consistency in the gym\" style=\"width: 600px\" src=\"\/\/www.totalcoaching.com\/blog\/wp-content\/uploads\/2017\/01\/5steps_1.jpg\" width=\"600\" height=\"301\">\n<\/span>\n<\/div><p> <span style=\"background-color: rgb(239, 232, 88);\">You know a lot about training, but all the information in the world can\u2019t make your clients keep working out.<\/span> As <a href=\"https:\/\/sivers.org\/\" target=\"_blank\" class=\"\">Derek Sivers<\/a> once said, \u201cIf information were the answer, we\u2019d all be billionaires with perfect abs.\u201d<\/p><div style=\"width: 400px; margin-bottom: 10px !important;\" class=\"thrv_wrapper tve_image_caption aligncenter img_style_lifted_style2\">\n<span class=\"tve_image_frame\">\n<img class=\"tve_image\" alt=\"perfect abs\" style=\"width: 400px;\" src=\"\/\/www.totalcoaching.com\/blog\/wp-content\/uploads\/2017\/01\/Batman.png\" width=\"400\" height=\"600\">\n<\/span>\n<\/div><p class=\"tve_p_center italic_text\">(AKA, this guy)<\/p><p>But there <em>are<\/em> ways for you to help your clients stick to fitness. This is a five-step process, based on psychology, to do just that.<\/p><h2 class=\"\"><a name=\"_et2trzn948xc\"><\/a>Step 1: Goal Setting<\/h2><p>You\u2019ve probably heard of the importance of <a href=\"http:\/\/leadtoimpact.com\/21-reasons-why-goals-are-important\/\" target=\"_blank\" class=\"\">go\ufeff\ufeff\ufeff\ufeffal setting<\/a>, but setting the right goals is an enormous step towards consistency.<\/p><p>Clients often <a href=\"http:\/\/makeyourbodywork.com\/make-2017-your-best-year-ever\/\" target=\"_blank\" class=\"\">come up with goals<\/a> like \u201cI want to lose 30 pounds,\u201d or \u201cI want to bench 225,\u201d and those are fine places to start. Use the principles of good goals to build on those statements and make them better.<\/p><p><span style=\"background-color: rgb(239, 232, 88);\">The three most important factors of goal setting are:<\/span><\/p><ul class=\"thrv_wrapper\"><li class=\"\">Specificity <\/li><li class=\"\">Achievability <\/li><li class=\"\">Timing<\/li><\/ul><p>A good goal is specific. It has details&nbsp;<em>suggesting a course of action<\/em>. \u201cLose 30 pounds,\u201d is better than \u201close weight,\u201d and \u201cbench 225,\u201d is better than \u201cbench press more.\u201d <span style=\"background-color: rgb(239, 232, 88);\">Whenever a client says something vague (like the famous \u201cget toned\u201d), help them be more specific.<\/span><\/p><p>Of course, clients often show up with numbers they\u2019ve pulled out of thin air. Is losing 30 pounds or benching 225 realistic for that client? They probably don\u2019t know, so your expertise will be indispensable in guiding them.<\/p><div class=\"thrv_wrapper thrv_custom_html_shortcode\" style=\"margin-bottom: -10px !important;\"><iframe src=\"\/\/giphy.com\/embed\/WDapw5JrIsmyI\" width=\"600\" height=\"450\" frameborder=\"0\" class=\"giphy-embed\" allowfullscreen=\"\"><\/iframe><p><a href=\"http:\/\/giphy.com\/gifs\/ron-swanson-nick-offerman-bacon-WDapw5JrIsmyI\"><\/a><\/p><div class=\"tve_iframe_cover\"><\/div><\/div><p class=\"tve_p_center\"><span class=\"italic_text\">Sometimes it's easy to get too ambitious. What's a realistic goal for your client?<\/span><\/p><p>Unrealistic goals are common, and usually caused by either a lack of knowledge or <a href=\"https:\/\/drleehancock.wordpress.com\/2016\/06\/02\/the-power-and-importance-of-realistic-optimism-in-athletes\/\" target=\"_blank\" class=\"\">excessive optimism<\/a> (more on this in step three). Help keep your client grounded.<\/p><blockquote class=\"\" style=\"margin-bottom: 30px !important;\">Finally, to decide whether a goal is realistic, you need to know its timeline. Setting a deadline keeps clients motivated and driven.<\/blockquote><p>If you\u2019re a fan of <a href=\"http:\/\/todddurkin.com\/s-m-a-r-t-goal-setting-for-fitness-and-weight-management\/\" target=\"_blank\" class=\"\">SMART goals<\/a>, these ideas probably feel familiar. But SMART goals miss one incredibly important factor: <span class=\"bold_text\">personal relevance.<\/span><\/p><p><span style=\"background-color: rgb(239, 232, 88);\">If a goal has personal importance, there\u2019s more incentive to complete it.<\/span> Help your clients apply abstract numbers to their own lives. What would losing 30 pounds or benching 225 mean to them? How would it change their life? Why did they pick that particular goal?<\/p><p>Asking these kinds of questions will remind clients of why their goal is important. As an added bonus, it will show you care about them as an individual, and they\u2019ll probably think more of you as a trainer.<\/p><div class=\"thrv_wrapper thrv_custom_html_shortcode\"><blockquote class=\"twitter-tweet\" data-lang=\"en\"><p lang=\"en\" dir=\"ltr\">CRUSH your 2017 goals in 5 easy steps. <a href=\"https:\/\/twitter.com\/hashtag\/goalsetting?src=hash\">#goalsetting<\/a> <a href=\"https:\/\/twitter.com\/hashtag\/goaldigger?src=hash\">#goaldigger<\/a> <a href=\"https:\/\/twitter.com\/hashtag\/goals?src=hash\">#goals<\/a> <a href=\"https:\/\/twitter.com\/hashtag\/Goals2017?src=hash\">#Goals2017<\/a> <a href=\"https:\/\/t.co\/snRjjhySBb\">https:\/\/t.co\/snRjjhySBb<\/a> <a href=\"https:\/\/t.co\/AyD6Su48xZ\">pic.twitter.com\/AyD6Su48xZ<\/a><\/p>\u2014 Sarah White (@PlanInspired) <a href=\"https:\/\/twitter.com\/PlanInspired\/status\/817468245036961792\">January 6, 2017<\/a><\/blockquote>\n<code class=\"tve_js_placeholder\">[tcb-script async=\"\" src=\"\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"][\/tcb-script]<\/code><\/div><h2 class=\"\">Step 2: Setting Checkpoints<\/h2><p>Clients come to you because they aren\u2019t sure how to work out, but also because working with a trainer is a great way to <a href=\"http:\/\/carrotsncake.com\/2017\/01\/crowded-gym-how-to-stick-to-your-fitness-goals.html\" target=\"_blank\" class=\"\">stick to goals<\/a> long-term. Checkpoints are a way to boost the effectiveness of goal setting and increase consistency.<\/p><p>Checkpoints occur at designated intervals before the main goal deadline. <span style=\"background-color: rgb(239, 232, 88);\">They are times to take stock of your clients\u2019 progress.<\/span><\/p><p>What\u2019s working? What isn\u2019t? How close is your client to their ultimate goal? If they are on track, everything is great! You can keep things the same or slightly ramp up intensity.<\/p><p>But if things aren\u2019t going well, checkpoints are the time to make changes. Reaching a deadline and realizing that you\u2019re nowhere near achieving your goal can feel crushing. Ideally, you\u2019d prefer that your clients don\u2019t feel crushed.<\/p><div class=\"thrv_wrapper thrv_custom_html_shortcode\" style=\"margin-bottom: -10px !important;\"><iframe src=\"\/\/giphy.com\/embed\/3ohfFgQIz8TMlEsH3q\" width=\"600\" height=\"360\" frameborder=\"0\" class=\"giphy-embed\" allowfullscreen=\"\"><\/iframe><p><a href=\"http:\/\/giphy.com\/gifs\/Workaholics-comedy-central-workaholics-3ohfFgQIz8TMlEsH3q\"><\/a><\/p><div class=\"tve_iframe_cover\"><\/div><\/div><p class=\"tve_p_center italic_text\">Crushed clients are not likely to stick around with you as their trainer!<\/p><p>Failing at a checkpoint is less crushing because you still have a chance to change. For that reason, an important part of checkpoints is <em><a href=\"http:\/\/www.chrisdufey.com\/how-do-you-define-success\/\" target=\"_blank\" class=\"\">defining success<\/a> and failure in advance<\/em>.<\/p><blockquote class=\"\" style=\"margin-bottom: 30px !important;\">You'll never need to question how well the goal is going, because you know where the client should be at a given checkpoint.<\/blockquote><p style=\"margin-bottom: 30px !important;\"><span style=\"background-color: rgb(239, 232, 88);\">If the client doesn't reach their goal by the final deadline, frequent checkpoints help show what went wrong and what went well.<\/span> The client isn\u2019t left dejectedly wondering \u201cWhat happened?\u201d Instead, they are more likely to use these <a href=\"http:\/\/theguycancook.com\/blog\/2010\/08\/30\/4-fitness-lessons-you-can-learn-from-the-rocky-films\/\" target=\"_blank\" class=\"\">lessons <\/a>with a new goal and deadline.<\/p><\/div><div class=\"thrv_paste_content thrv_wrapper tve_empty_dropzone\"><h2 class=\"\">Step 3: Defining Challenges<\/h2><p>This is the key step. Most people leave it out, and yet it can have the biggest impact on your clients.<\/p><p>As I mentioned earlier, people have an optimism bias. As you\u2019ve no doubt experienced, clients want to go <a href=\"http:\/\/theartoffitnessandlife.com\/be-the-tortoise-slow-steady-always-wins-out-in-fitness\/\" target=\"_blank\" class=\"\">fast and hard early<\/a>. They want fast results and they think a lot of action will get them there.<\/p><p><span style=\"background-color: rgb(239, 232, 88);\">In truth, going too big too fast is a recipe for failure.<\/span>&nbsp;This is true because when clients (or anyone for that matter) make big plans, they fail to take into account the everyday annoyances that inevitably pop up.<\/p><p>If you\u2019ve ever heard someone say \u201cLife gets in the way,\u201d this is what\u2019s happening. Life always gets in the way\u2014there are always unforeseen events (even as simple as feeling tired after a long day) that cause problems.<\/p><div class=\"thrv_wrapper thrv_custom_html_shortcode\" style=\"margin-bottom: -10px !important;\"><iframe src=\"\/\/giphy.com\/embed\/3GYmecuz4ncOc\" width=\"600\" height=\"360\" frameborder=\"0\" class=\"giphy-embed\" allowfullscreen=\"\"><\/iframe><p><a href=\"http:\/\/giphy.com\/gifs\/netflix-and-chill-3GYmecuz4ncOc\"><\/a><\/p><div class=\"tve_iframe_cover\"><\/div><\/div><p class=\"tve_p_center italic_text\">Even the most well-intended client will fail if they set goals that are too ambitious because \u200blife really does get in the way. Help your clients plan for this!<\/p><p>If you understand that there will always be <em>something<\/em> that comes up, you can plan for that something.<\/p><p><span style=\"background-color: rgb(239, 232, 88);\">Sit with your client and brainstorm the key challenges they\u2019ll face.<\/span> By fighting the optimism bias and creating <a href=\"http:\/\/www.thrivepersonalfitness.com\/2012\/05\/setting-realistic-expectations\/\" target=\"_blank\" class=\"\">realistic expectations<\/a>, your client will be more able to deal with problems as they come up.<\/p><h2 class=\"\">Step 4: Finding Solutions<\/h2><p>You now have a list of <a href=\"http:\/\/carolynandersonmd.com\/blog\/overcoming-5-common-obstacles-to-exercise\" target=\"_blank\" class=\"\">potential challenges<\/a>. What are some ways you and your client can overcome those challenges?<\/p><p><span style=\"background-color: rgb(239, 232, 88);\">Having a plan in advance removes the fickleness of moment-to-moment decision making.<\/span> If your client feels tired after work, are they in the right state of mind to be deciding whether or not to work out? Probably not.<\/p><p>But if they had a plan, and anticipated that they would be tired, they can pack their gym clothes <span class=\"italic_text\">before<\/span> going to work. They can have a 2pm cup of coffee for an energy boost. They can have the right foods on-hand to prevent a mid-afternoon energy crash. Your client can put this plan into action <i>before<\/i> the problem actually presents itself. And then they can work out as scheduled.<\/p><div class=\"thrv_wrapper thrv_custom_html_shortcode\"><blockquote class=\"twitter-tweet\" data-lang=\"en\"><p lang=\"en\" dir=\"ltr\">Nutritionist-approved strategies to beat afternoon fatigue. <a href=\"https:\/\/t.co\/DOFzXbUVkf\">https:\/\/t.co\/DOFzXbUVkf<\/a> <a href=\"https:\/\/t.co\/BuodkvF5zm\">pic.twitter.com\/BuodkvF5zm<\/a><\/p>\u2014 Lifetime Daily (@LifetimeDaily) <a href=\"https:\/\/twitter.com\/LifetimeDaily\/status\/818472547792482304\">January 9, 2017<\/a><\/blockquote>\n<code class=\"tve_js_placeholder\">[tcb-script async=\"\" src=\"\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"][\/tcb-script]<\/code><\/div><p>You\u2019ll never be able to anticipate all of the challenges that come up. That\u2019s what checkpoints are for. <span style=\"background-color: rgb(239, 232, 88);\">But this level of strategizing creates realistic expectations, builds confidence, and beats the most common and obvious challenges to consistency.<\/span><\/p><p>As a trainer, you\u2019re in an excellent position to help with this. Because you see a variety of clients, you have an up-close view of the <a href=\"http:\/\/cpmfitness.com\/why-do-people-quit\/\" target=\"_blank\" class=\"\">factors that make people quit<\/a>. The more clients you help with this exercise, the better that help will be.<\/p><h2 class=\"\">Step 5: Putting it All Together<\/h2><p>Once you\u2019ve helped your client with the previous four steps, step five is easy. Distill all of this work into a single page: the master road map to consistency.<\/p><div class=\"thrv_wrapper thrv_custom_html_shortcode\" style=\"margin-bottom: -10px !important;\"><iframe src=\"\/\/giphy.com\/embed\/3o6ZsYzuLyRfSGX4f6\" width=\"600\" height=\"480\" frameborder=\"0\" class=\"giphy-embed\" allowfullscreen=\"\"><\/iframe><p><a href=\"http:\/\/giphy.com\/gifs\/gym-lifting-weightlifting-3o6ZsYzuLyRfSGX4f6\"><\/a><\/p><div class=\"tve_iframe_cover\"><\/div><\/div><p class=\"italic_text tve_p_center\">When everything comes together, amazing things happen<\/p><p>It includes:<\/p><ul class=\"thrv_wrapper\"><li class=\"\">A specific, realistic goal with a deadline<\/li><li class=\"\">3 reasons that goal is personally important<\/li><li class=\"\">3 or more checkpoints (number depends on the overall goal deadline), and criteria for success and failure at each point<\/li><li class=\"\">At least 3 challenges your client is likely to face along the way<\/li><li class=\"\">At least one solution (if possible, more) to each challenge<\/li><\/ul><p>With this exercise completed, the actual exercise becomes much easier. Your clients can become more consistent, a benefit both for them and your business.<\/p><h3 class=\"tve_p_center\">What's the biggest challenge your clients face? Let us know in the comments below.\u200b<\/h3><\/div>","tve_custom_css":"","tve_user_custom_css":"","tve_globals":{"e":"1","font_cls":[]},"tcb2_ready":0,"tcb_editor_enabled":0,"tve_landing_page":"","_tve_header":"","_tve_footer":""},"categories":[1,73],"tags":[],"_links":{"self":[{"href":"https:\/\/www.totalcoaching.com\/blog\/wp-json\/wp\/v2\/posts\/2888"}],"collection":[{"href":"https:\/\/www.totalcoaching.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.totalcoaching.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.totalcoaching.com\/blog\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/www.totalcoaching.com\/blog\/wp-json\/wp\/v2\/comments?post=2888"}],"version-history":[{"count":27,"href":"https:\/\/www.totalcoaching.com\/blog\/wp-json\/wp\/v2\/posts\/2888\/revisions"}],"predecessor-version":[{"id":2926,"href":"https:\/\/www.totalcoaching.com\/blog\/wp-json\/wp\/v2\/posts\/2888\/revisions\/2926"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.totalcoaching.com\/blog\/wp-json\/wp\/v2\/media\/2925"}],"wp:attachment":[{"href":"https:\/\/www.totalcoaching.com\/blog\/wp-json\/wp\/v2\/media?parent=2888"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.totalcoaching.com\/blog\/wp-json\/wp\/v2\/categories?post=2888"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.totalcoaching.com\/blog\/wp-json\/wp\/v2\/tags?post=2888"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}