{"id":3374,"date":"2017-05-17T05:26:48","date_gmt":"2017-05-17T04:26:48","guid":{"rendered":"https:\/\/www.totalcoaching.com\/blog\/?p=3374"},"modified":"2017-05-09T18:44:00","modified_gmt":"2017-05-09T17:44:00","slug":"private-facebook-group","status":"publish","type":"post","link":"https:\/\/www.totalcoaching.com\/blog\/private-facebook-group\/","title":{"rendered":"You Need a Private Facebook Group: Here&#8217;s How to Build a Profitable One"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":10,"featured_media":3372,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","tve_updated_post":"<div class=\"thrv_paste_content thrv_wrapper tve_empty_dropzone\"><p>Yes, you really need a private Facebook group.<\/p><p>As personal trainers, we need to have a solid grip on the needs and struggles that our clients face. By creating a private group, you can do just that.<\/p><div style=\"width: 600px;\" class=\"thrv_wrapper tve_image_caption img_style_lifted_style2\"><span class=\"tve_image_frame\"><img class=\"tve_image\" alt=\"\" style=\"width: 600px;\" src=\"\/\/www.totalcoaching.com\/blog\/wp-content\/uploads\/2017\/04\/You-Need-a-Private-Facebook-Group-Heres-How-to-Build-a-Profitable-One.jpg\" width=\"600\" height=\"301\" data-attachment-id=\"3373\"><\/span><\/div><p>For example, I manage a group for women between 35-50 years old who are looking to lose weight as part of my <span class=\"italic_text\">10 in 4 Challenge<\/span> program. Everyone in the group has the same goal: losing 10 pounds in 4 weeks, then keeping that weight off (and hopefully losing even more!). <\/p><p>This intimate&nbsp;community allows them to hold each other <a href=\"http:\/\/www.thesuccessalliance.com\/blog\/why-is-accountability-important\/\" class=\"\" target=\"_blank\" rel=\"\" data-tcb-events=\"\">accountable<\/a>, offer advice to each other, and <a href=\"https:\/\/shakeclouds.wordpress.com\/2014\/08\/04\/the-importance-of-motivation\/\" target=\"_blank\" class=\"\">motivate <\/a>each other.<\/p><p>But that's just the start. <span style=\"background-color: rgb(239, 232, 88);\">Building the right Facebook group can do so much more for your clients AND your business.<\/span> <\/p><blockquote class=\"\" style=\"margin-bottom: 30px !important;\">Because of the default notification settings for any&nbsp;Facebook group members, every time I post within the group, all members are alerted, essentially guaranteeing that they see what I have to say. <\/blockquote><p>This is perfect for advertising my other programs or products (i.e. <a href=\"https:\/\/www.totalcoaching.com\/blog\/personal-training-upsells-cross-sells\/\" target=\"_blank\" class=\"\">upselling and cross-selling<\/a>)&nbsp;that I think will benefit them in their journey.<\/p><p>This groups&nbsp;also allows me to do market research. <span style=\"background-color: rgb(239, 232, 88);\">A<\/span><span style=\"background-color: rgb(239, 232, 88);\">s members post about their experiences, I can see what many of them are struggling with. This insight allows me to create new services to offer<\/span>, and in turn, can bring in new streams of revenue.<\/p><p>Quite simply, if you don't have a private (a.k.a \"closed) Facebook group for your clients and followers, you're missing out. Here are the steps you need to take to change that:\u200b<\/p><h2 class=\"\">1. Create a Specific Private Group<\/h2><div style=\"width: 600px;\" class=\"thrv_wrapper tve_image_caption img_style_lifted_style2\"><span class=\"tve_image_frame\"><img class=\"tve_image\" alt=\"private Facebook group\" style=\"width: 600px;\" src=\"\/\/www.totalcoaching.com\/blog\/wp-content\/uploads\/2017\/04\/FB_Group.png\" width=\"600\" height=\"220\" data-attachment-id=\"3376\"><\/span><\/div><p>Private Facebook groups are meant for tight-knit <a href=\"http:\/\/gatherforbread.com\/the-importance-of-community\/\" target=\"_blank\" class=\"\">communities<\/a>. Everyone who becomes a member should&nbsp;have roughly the same goals as everyone else in the group.<\/p><p>In other words, creating \"Jay's Fitness Group For Everyone\" isn't ideal. <span class=\"bold_text\">You want to hone in on your ideal clientele and foster a community build for just them<\/span>.\u200b<\/p><p>Again going back to my group - it's for women only, of a certain age range, and is a <a href=\"http:\/\/www.lularoe.com\/vibe\/how-to-promote-your-facebook-group\" target=\"_blank\" class=\"\">bonus<\/a> for joining my <i>10 in 4 Challenge<\/i> program. <\/p><p><span class=\"bold_text\">IMPORTANT NOTE:<\/span> You cannot sell access to your private group, per Facebook\u2019s rules! You can be <span class=\"underline_text\">permanently banned<\/span>&nbsp;(ouch!) from Facebook if you do. Package it as a free bonus, so you don\u2019t break the rules.<\/p><blockquote class=\"\" style=\"margin-bottom: 30px !important;\">For your group, it should be specific, and the qualifications clearly explained. <span style=\"background-color: rgb(239, 232, 88);\">The more specific the group, the stronger the bond between members.<\/span><\/blockquote><p>When creating the group, you have a <a href=\"https:\/\/adaptivateblog.com\/2009\/09\/08\/open-group-closed-group\/\" target=\"_blank\" class=\"\">couple options<\/a>. Since this is a private group, you\u2019ll want to choose \"Closed\" or \"Secret.\"<\/p><p>A <b>Closed <\/b>group means that your group will be searchable and viewable by non-members, but posts will only be seen by members. People can also request to join. <\/p><p>A <b>Secret<\/b> group means it cannot be found and is usually invite only.<\/p><p>I opted to make my business Closed for advertising purposes. Closed groups can show up as suggested groups, advertising my program for free. <span style=\"background-color: rgb(239, 232, 88);\">When unqualified people request membership, it\u2019s the perfect way to sell my services and help them become a qualified member.<\/span><\/p><h2 class=\"\">2. Give Them a Guide<\/h2><div style=\"width: 407px;\" class=\"thrv_wrapper tve_image_caption aligncenter img_style_lifted_style2\"><span class=\"tve_image_frame\"><img class=\"tve_image\" alt=\"Facebook group guidelines\" style=\"width: 407px;\" src=\"\/\/www.totalcoaching.com\/blog\/wp-content\/uploads\/2017\/04\/Guidelines.png\" width=\"407\" height=\"250\" data-attachment-id=\"3381\"><\/span><\/div><p>To preserve an encouraging and positive atmosphere, you\u2019ll have to provide some <a href=\"http:\/\/fredericgonzalo.com\/en\/2012\/06\/12\/on-the-importance-of-having-social-media-guidelines\/\" target=\"_blank\" class=\"\">guidelines<\/a> about what can and can\u2019t be posted. Also, post a mission statement that will keep members focused on their goals.<\/p><blockquote class=\"\" style=\"margin-bottom: 30px !important;\">The most important aspect of a group is it being a healthy and safe environment for people to share. Creating guidelines, as opposed to a list of dos and don\u2019ts, will allow full expression for your members and feels less aggressive than a list of rules.<\/blockquote><p>However, this is not to say that you shouldn\u2019t use rules. Certain lines can\u2019t be crossed, so make sure that\u2019s clear from the beginning (e.g. \u201cDon\u2019t be a jerk\u201d; \u201cLet\u2019s keep content PG\u201d).<\/p><p>This will keep the community on the same page and make your job easier.<\/p><h2 class=\"\">3. Moderate<\/h2><div class=\"thrv_wrapper thrv_custom_html_shortcode\" style=\"margin-bottom: -20px !important;\"><iframe src=\"\/\/giphy.com\/embed\/3oEduWdwWuozUrWXio\" width=\"600\" height=\"360\" frameborder=\"0\" class=\"giphy-embed\" allowfullscreen=\"\"><\/iframe><p><a href=\"https:\/\/giphy.com\/gifs\/gentlemen-calm-down-gopdebatenov15-3oEduWdwWuozUrWXio\"><\/a><\/p><div class=\"tve_iframe_cover\"><\/div><\/div><p class=\"tve_p_center italic_text\" style=\"margin-top: -10px !important;\">You may find yourself in the middle of a debate, so know how to handle it<\/p><p>Hopefully, with everyone working towards the same goal, you won\u2019t need to <a href=\"https:\/\/www.feverbee.com\/moderation-a-broader-role\/\" target=\"_blank\" class=\"\">moderate<\/a> much.<\/p><p>But issues happen.<\/p><p>Sometimes members break the rules, sometimes they\u2019re rude, or sometimes they\u2019ll be overtly negative. My groups have been generally really good, BUT I have had dissatisfied members who vent in the group. As you likely know, <span style=\"background-color: rgb(239, 232, 88);\">people use the internet as their sounding board, so you have to act quickly when someone starts to make negative comments!<\/span><\/p><p>How should you <a href=\"http:\/\/www.insperity.com\/blog\/how-to-deal-with-employees-who-dont-get-along\/\" target=\"_blank\" class=\"\">handle these issues<\/a>?<\/p><p><span style=\"background-color: rgb(239, 232, 88);\">Remove the unfavorable content and talk to the offender in a private message.<\/span> You\u2019d be surprised how often just clearly explaining the problem to the person will solve the issue immediately. He\/she will usually be apologetic, and you won\u2019t have another problem.<\/p><p>Usually, people didn\u2019t know they were breaking a rule or posted by accident. Make sure your community guidelines are clearly posted, which should prevent these situations from coming up.<\/p><h2 class=\"\">4. Engage But Don\u2019t Control<\/h2><p>Don\u2019t feel like you have to do it all.<\/p><p>As I mentioned before, one of the reasons a private Facebook group is so great is it allows members to find accountability, advice, and motivation from each other. This makes my life a lot easier for them and for YOU.<\/p><p>Before building my group, clients relied&nbsp;on me to answer their questions and concerns. I got emails all day long, text messages, and PMs on Facebook. It was a nightmare!&nbsp;<\/p><p><span style=\"background-color: rgb(239, 232, 88);\">But with a community of like-minded individuals all striving for the same goal, they can answer the questions of fellow members because of their own experiences, and not just rely on me.<\/span><\/p><p>But this isn\u2019t an excuse not to <a href=\"https:\/\/coschedule.com\/blog\/social-media-engagement-tactics\/\" target=\"_blank\" class=\"\">engage<\/a>. Make sure you welcome newcomers and post content that will be helpful. And if someone has an issue that no one else can answer, be the hero and offer your advice.<\/p><div class=\"thrv_wrapper thrv_custom_html_shortcode\"><blockquote class=\"twitter-tweet\" data-lang=\"en\"><p lang=\"en\" dir=\"ltr\">How to Use Facebook Groups to Engage Your Customers <a href=\"https:\/\/t.co\/X1baphKe43\">https:\/\/t.co\/X1baphKe43<\/a> <a href=\"https:\/\/twitter.com\/hashtag\/cm?src=hash\">#cm<\/a> <a href=\"https:\/\/twitter.com\/hashtag\/smm?src=hash\">#smm<\/a> <a href=\"https:\/\/twitter.com\/hashtag\/SocialMedia?src=hash\">#SocialMedia<\/a> <a href=\"https:\/\/twitter.com\/hashtag\/FacebookGroups?src=hash\">#FacebookGroups<\/a> <a href=\"https:\/\/t.co\/ywzHCFS88O\">pic.twitter.com\/ywzHCFS88O<\/a><\/p>\u2014 Grytics (@grytics) <a href=\"https:\/\/twitter.com\/grytics\/status\/854172896243179522\">April 18, 2017<\/a><\/blockquote>\n<code class=\"tve_js_placeholder\">[tcb-script async=\"\" src=\"\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"][\/tcb-script]<\/code><\/div><h2 class=\"\">5. Search for Insights<\/h2><p>Your clients are a wealth of information. Every revelation they offer in any form (e.g. obstacles, struggles, questions) is a potential service you can offer, leading to another stream of revenue. So keep tabs on their posts, comments, and discussions.<\/p><p>Even if you\u2019re not overly comfortable doing this, a private Facebook group becomes the <a href=\"http:\/\/www.kellyelko.com\/2016\/08\/facebook-sell-group-tips-how-to-make-money\/\" target=\"_blank\" class=\"\">perfect place to \ufeff\ufeffsell<\/a> these new products. Don\u2019t be afraid to show members everything else you can offer, provided it\u2019s relevant to issues people have posted or discussed.<\/p><p>Here's an example that I just had success with a few days ago. A new session of my <i>10 in 4 Challenge<\/i> was about to begin\u200b, so I dropped the following ad in my Facebook group...<\/p><div style=\"width: 600px\" class=\"thrv_wrapper tve_image_caption img_style_lifted_style2\"><span class=\"tve_image_frame\"><img class=\"tve_image\" alt=\"Facebook marketing\" style=\"width: 600px\" src=\"\/\/www.totalcoaching.com\/blog\/wp-content\/uploads\/2017\/04\/FB-ad.png\" width=\"600\" height=\"400\" data-attachment-id=\"3397\"><\/span><\/div><p>Remember, the women in this group have already done my program, BUT this little ad (that took me 10 seconds to write) generated $300 in sales that day. <b>Happy customers are repeat customers!<\/b><\/p><p><span style=\"background-color: rgb(239, 232, 88);\">The group is just as much for your clients as it is for you. So don\u2019t forget to glean what you can from your community.<\/span><\/p><h2 class=\"\">Conclusion<\/h2><p>A private Facebook group is the ideal place to foster a community of goal-oriented people, and it\u2019s a breeding ground of revenue for you. You can lighten your load, sell more services, and create new rivers of cash. But most importantly, you\u2019re giving more people in this world a hope for a healthier life via a caring, tight-knit community.<\/p><h3 class=\"tve_p_center\">\u200bWhat kind of private Facebook group will you create? Tell us in the comments and share the info on social media!<\/h3><\/div>","tve_custom_css":"","tve_user_custom_css":"","tve_globals":{"e":"1","font_cls":[]},"tcb2_ready":0,"tcb_editor_enabled":0,"tve_landing_page":"","_tve_header":"","_tve_footer":""},"categories":[1,72],"tags":[],"_links":{"self":[{"href":"https:\/\/www.totalcoaching.com\/blog\/wp-json\/wp\/v2\/posts\/3374"}],"collection":[{"href":"https:\/\/www.totalcoaching.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.totalcoaching.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.totalcoaching.com\/blog\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.totalcoaching.com\/blog\/wp-json\/wp\/v2\/comments?post=3374"}],"version-history":[{"count":23,"href":"https:\/\/www.totalcoaching.com\/blog\/wp-json\/wp\/v2\/posts\/3374\/revisions"}],"predecessor-version":[{"id":3402,"href":"https:\/\/www.totalcoaching.com\/blog\/wp-json\/wp\/v2\/posts\/3374\/revisions\/3402"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.totalcoaching.com\/blog\/wp-json\/wp\/v2\/media\/3372"}],"wp:attachment":[{"href":"https:\/\/www.totalcoaching.com\/blog\/wp-json\/wp\/v2\/media?parent=3374"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.totalcoaching.com\/blog\/wp-json\/wp\/v2\/categories?post=3374"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.totalcoaching.com\/blog\/wp-json\/wp\/v2\/tags?post=3374"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}